A safe stay at The Berkeley
With brighter days – and longer summer evenings – on the horizon, we are so pleased to begin welcoming guests back to The Berkeley once again. As we invite friends and family to come back together at The Berkeley, our teams are busy behind the scenes ensuring the safety of both guests and colleagues.
Alongside the long-awaited return to suite stays, some of our most-missed spaces have reopened their doors. Our master mixologists have swapped Tiki-inspired aperitifs in our pop up Blue Bar Beach Club for classic cocktails in the Blue Bar. Meanwhile, we are inviting friends and family back to the FROW, for Prêt-à-Portea in the Collins Room – where a number of designers are making their cakewalk debut this season.
From Michelin-starred dining at Marcus to skyline champagne on rooftop terraces, The Berkeley spirit is shining inside and out – and we look forward to sharing the season’s best with you once again.
Until next time, with all good wishes,
We will share details of future openings via our newsletter.
All international passengers are now required to test negative for Covid-19 before travelling to England. For more information, please click here.
For extensive information on the government regulations, please click here.
As you arrive
After being greeted by our doormen and concierges, we’ll sensitively talk through the relevant ways in which we will be taking care of your health, personal safety and happiness. You should feel comfortable that every element of your stay will be handled with the greatest possible care.
Thermal imaging cameras have been discreetly installed at The Berkeley’s main entrance. On arrival, you’ll also receive a bespoke amenity kit of face masks, hand sanitiser and disinfectant wipes.
Handling with care
Hand sanitiser in touchless dispensers will be available throughout The Berkeley including reception, the concierge desk, entrances to our restaurants and bars, and other key locations. Meanwhile our housekeeping team is elevating their already high standards with enhanced cleaning procedures that place particular emphasis on ‘high touch’ areas.
Our housekeeping team will rigorously clean bedrooms and suites with products proven to be effective against viruses and bacteria. You can also expect linen to be changed and laundered at high temperatures daily, as well as regular filter replacements to optimise fresh air exchange through in-room air conditioning and purifiers.
You are required to wear a mask
All guests of The Berkeley are required to wear a face covering in the public areas of the hotel at all times (except while eating or drinking, or if medically exempt). Complimentary masks will be provided at the entrance to the hotel and at our restaurants and bars. For guests who are staying with us, these are also provided as part of the in-room amenity kit.
We’ll clearly indicate how you can maintain appropriate social distancing measures throughout your stay at The Berkeley.
Dining and drinking
Our bars and restaurants have reopened to a small number of guests at each service, following the Government’s mandate on occupancy limits. Each setting be cleaned to the same rigorous standards as elsewhere in the hotel, and we will cleanse and disinfect ‘high touch’ points hourly.
You’ll be able to access menus electronically via your personal phone or tablet – with single-use paper versions also an option. You can still choose to dine in your room or suite, and we’ll serve your meal according to the strictest safety measures.
Throughout The Berkeley, you will be able to use contactless payment methods.
As always, should you need it, you will be able to seek medical support from our trusted healthcare partner, who can help with testing and health check services.
The Berkeley has always been one big family. By acting responsibly and taking expert advice, here’s how we are looking after the wellbeing of our people.
On returning to The Berkeley, every team member will be required to take a Lateral Flow test bi-weekly. If any employee tests positive or shows symptoms, they will be required to isolate at home while medical assistance is arranged by the hotel, including a Covid-19 test.
Each day, every colleague will pass under thermal imaging cameras installed at our staff entrance, to monitor their temperatures. All members of staff will also have their own masks, hand sanitiser and other personal protective equipment as appropriate.
As they come back to work, our teams are being equipped with comprehensive, regular training – and the knowledge to reach the highest COVID-19 health and safety standards, and protocols. All training is driven by up-to-the-minute advice.
Please click here for further extensive details about our health, hygiene and safety measures at The Berkeley.