A safe stay at The Berkeley

From cheese fondue and rum-infused hot chocolate in The Winter Cabins to our signature Blue Bar cocktails we’re delighted to see so many of you enjoying the season. 

Behind the scenes, our teams continue to attend to the finest details to ensure a comfortable and safe stay, and the health and wellbeing of our guests and colleagues remains our top priority.

So whether you’re here for a taste of the most fashionable afternoon tea at Prêt-à-Portea, or indulging in Michelin-starred flavours at Marcus, we look forward to welcoming you for a truly memorable experience.

Until next time, with all good wishes,

Knut Wylde
General Manager

For the latest information on the government regulations, please click here.

Government regulations

Last updated: 18 March 2022

From 4am Friday 18 March 2022, all COVID-19 travel restrictions have been lifted including the passenger locator form and tests for arrivals into UK, whether you are fully vaccinated or not. Therefore, unvaccinated passengers will not need to take a pre-departure test and a day 2 post arrival test.

For extensive information on the government regulations, please click here.

Your stay

The many modifications we have made for your health and safety will be discreetly done, so you can relax and confidently enjoy your time at The Berkeley.

As you arrive

After being greeted by our doormen and concierges, we’ll sensitively talk through the relevant ways in which we will be taking care of your health, personal safety and happiness. You should feel comfortable that every element of your stay will be handled with the greatest possible care.

Thermal imaging cameras have been discreetly installed at The Berkeley’s main entrance. On arrival, you’ll also receive a bespoke amenity kit of face masks, hand sanitiser and disinfectant wipes.

Handling with care

Hand sanitiser in touchless dispensers will be available throughout The Berkeley including reception, the concierge desk, entrances to our restaurants and bars, and other key locations. Meanwhile our housekeeping team is elevating their already high standards with enhanced cleaning procedures that place particular emphasis on ‘high touch’ areas.

Enhanced cleaning

Our housekeeping team will rigorously clean bedrooms and suites with products proven to be effective against viruses and bacteria. You can also expect linen to be changed and laundered at high temperatures daily, as well as regular filter replacements to optimise fresh air exchange through in-room air conditioning and purifiers.

Dining and drinking

Each setting be cleaned to the same rigorous standards as elsewhere in the hotel, and we will cleanse and disinfect ‘high touch’ points hourly.

You can still choose to dine in your room or suite, and we’ll serve your meal according to the strictest safety measures.

Contactless payments

Throughout The Berkeley, you will be able to use contactless payment methods.

Your wellbeing

As always, should you need it, you will be able to seek medical support from our trusted healthcare partner, who can help with testing and health check services.

Our people

The Berkeley has always been one big family. By acting responsibly and taking expert advice, here’s how we are looking after the wellbeing of our people.


On returning to The Berkeley, every team member will be required to take a Lateral Flow test bi-weekly. If any employee tests positive or shows symptoms, they will be required to isolate at home while medical assistance is arranged by the hotel, including a Covid-19 test.

Temperature checking 

Each day, every colleague will pass under thermal imaging cameras installed at our staff entrance, to monitor their temperatures. All members of staff will also have their own masks, hand sanitiser and other personal protective equipment as appropriate. 


As they come back to work, our teams are being equipped with comprehensive, regular training – and the knowledge to reach the highest health and safety standards, and protocols. All training is driven by up-to-the-minute advice.

Please click here for further extensive details about our health, hygiene and safety measures at The Berkeley.