A safe stay at The Berkeley
As the frost settles in Hyde Park and the twinkling lights of Snowfall guide you to The Berkeley, there is no better place to spend the winter nights. From cheese fondue and rum-infused hot chocolate in The Winter Cabins to our signature Blue Bar cocktails we’re delighted to see so many of you enjoying the season.
Behind the scenes, our teams continue to attend to the finest details to ensure a comfortable and safe stay, and the health and wellbeing of our guests and colleagues remains our top priority.
So whether you’re here for a taste of the most fashionable afternoon tea at Prêt-à-Portea, or indulging in Michelin-starred flavours at Marcus, we look forward to welcoming you for a truly memorable experience.
Until next time, with all good wishes,
For the latest information on the government regulations, please click here.
Last updated: 6 December 2021
If you are fully vaccinated and travel to England after 4am on Tuesday 7 December, you must take a PCR or lateral flow test within the 2 days before you travel. In addition, after you arrive in England, you must take a PCR test before the end of day 2 (lateral flow tests will not be accepted). You can take your test as soon as you arrive in England and will need to self-isolate until you get a negative result.
For extensive information on the government regulations, please click here.
Please contact us at email@example.com if you need any assistance with booking your express PCR test, on arrival at the hotel.
As you arrive
After being greeted by our doormen and concierges, we’ll sensitively talk through the relevant ways in which we will be taking care of your health, personal safety and happiness. You should feel comfortable that every element of your stay will be handled with the greatest possible care.
Thermal imaging cameras have been discreetly installed at The Berkeley’s main entrance. On arrival, you’ll also receive a bespoke amenity kit of face masks, hand sanitiser and disinfectant wipes.
Handling with care
Hand sanitiser in touchless dispensers will be available throughout The Berkeley including reception, the concierge desk, entrances to our restaurants and bars, and other key locations. Meanwhile our housekeeping team is elevating their already high standards with enhanced cleaning procedures that place particular emphasis on ‘high touch’ areas.
Our housekeeping team will rigorously clean bedrooms and suites with products proven to be effective against viruses and bacteria. You can also expect linen to be changed and laundered at high temperatures daily, as well as regular filter replacements to optimise fresh air exchange through in-room air conditioning and purifiers.
We’ll clearly indicate how you can maintain appropriate social distancing measures throughout your stay at The Berkeley.
Dining and drinking
Each setting be cleaned to the same rigorous standards as elsewhere in the hotel, and we will cleanse and disinfect ‘high touch’ points hourly.
You can still choose to dine in your room or suite, and we’ll serve your meal according to the strictest safety measures.
Throughout The Berkeley, you will be able to use contactless payment methods.
As always, should you need it, you will be able to seek medical support from our trusted healthcare partner, who can help with testing and health check services.
The Berkeley has always been one big family. By acting responsibly and taking expert advice, here’s how we are looking after the wellbeing of our people.
On returning to The Berkeley, every team member will be required to take a Lateral Flow test bi-weekly. If any employee tests positive or shows symptoms, they will be required to isolate at home while medical assistance is arranged by the hotel, including a Covid-19 test.
Each day, every colleague will pass under thermal imaging cameras installed at our staff entrance, to monitor their temperatures. All members of staff will also have their own masks, hand sanitiser and other personal protective equipment as appropriate.
As they come back to work, our teams are being equipped with comprehensive, regular training – and the knowledge to reach the highest health and safety standards, and protocols. All training is driven by up-to-the-minute advice.
Please click here for further extensive details about our health, hygiene and safety measures at The Berkeley.