Cédric Grolet's Counter online booking reservations policy

  • We will reconfirm your reservation by email message 5 days prior to arrival and 4 days prior by text message. You will have the option to either reply to confirm or call us to cancel. If you have not confirmed your reservation 24 hours before booking, we reserve the right to cancel the reservation and resell the table.
  • If you fail to arrive for your reservation without notice, or cancel your booking within 72 hours of your reservation, the full amount per person will apply.
  • Adjustments to booking numbers can be made within 72hrs of the booking.
  • We respectfully ask for guests to be ready to sit at the table at the indicated booking time. We would ask you to kindly notify the restaurant if you are delayed as we may release the table after 15 minutes of the reservation time.
  • Please be advised that you will have a seating time of 2 hours.
    To respect the privacy of all our guests we kindly ask that you refrain from taking photographs.
  • Please note, due to the nature of the pastries and the ingredients used to create them, we are unable to accommodate dietary requirements.