Our people

As finely orchestrated as a fashion week catwalk, service at The Berkeley never fails to impress. And, just like a runway show, there’s a lot going on behind the scenes.

From the moment you arrive, our team is on hand to take care of your wants, needs and wishes. All while creating a relaxed atmosphere that helps you instantly unwind. It’s a polished performance that makes The Berkeley a star among London hotels, season after season.

Next-level service

To us, five-star service doesn’t just mean perfecting the little details you might not think about. It’s also about adding exquisite touches you’re sure to remember. That’s why we send in a ruthlessly efficient team to complete your daily room refresh with lightning speed. And we keep a note of your preferences, so we can make sure every stay is tailored to you.

It’s also the reason our pastry chefs train with exacting pâtissiers from Paris to create Prêt-à-Portea delicacies. And why our front-of-house team goes on a detailed tour of Knightsbridge and Belgravia, so they’re always ready with an in-the-know tip or two.

“The five-star service is never less than first rate.”


GQ Magazine

Our pastry chef

Our pastry chef

For Mourad Khiat, the genius behind Prêt-à-Portea, inspiration comes from all sorts of places.

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Our head concierge

Our head concierge

Alan Noone’s chief role is to keep everyone happy, from the guests to the staff.

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Our Maître D'

Our Maître D'

Antonio Sitza is the heart and soul of the Collins Room, seeing every day as an adventure.

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