• About Us - Luxury London Hotel 2
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    • TERMS AND CONDITIONS

      Cancellation Policy  

      Any cancellations must be made by 6.00pm local time, two days prior to scheduled arrival to avoid a penalty of one night's room charge. Bookings in the following suites are all subject to a five day cancellation policy prior to date of arrival; Park Suite, Grosvenor Conservatory Suite, Wellington Conservatory Suite and Pavillion Conservatory.

      Guarantee Policy  

      All reservations require a guarantee or deposit in lieu. Methods that are accepted as a guarantee include: credit card, deposit, a pre-approved travel agent or a pre-approved company. Guaranteed reservations are held until noon the day after scheduled arrival.

      Deposit Policy  

      A deposit may be used as a method of guarantee. The following are accepted deposit methods: wire transfer, bank cheque, company cheque, traveller's cheque or a personal cheque.

      Group Policy  

      For reservations requiring 7 rooms or more please contact our Groups Desk on 00 800 800 72869 (Belgium, France, Germany, Ireland, Spain, Switzerland and UK), 011 800 800 72869 (United States), elsewhere call +44 (0)20 7750 6760. Alternatively you can email:groups@maybourne.com  

      Pet and Guide Dog Policy  

      All guide dogs and pet dogs, less that 15lbs, are welcomed free of charge to the hotel but must remain with their owner at all times. No dogs are not allowed in any of the food and bevarage areas unless assisting guests with disabilities. Staff will not be responsible for pets.

      Extra Beds  

      Extra rollaway beds are available at £75 per night. We are delighted to provide cots for children up to two years of age with our compliments.

      Meal Plan  

      All rates are on a Room Only basis unless otherwise stated. All room rates are subject to a discretionary service charge of 5%.

    • Contact us

      The Berkeley
      Wilton Place, Knightsbridge
      London SW1X 7RL
      United Kingdom

      Tel: +44 (0)20 7235 6000
      Fax: +44 (0)20 7235 4330
      info@the-berkeley.co.uk